Policy and Shipping Info
POLICY : All sales are final, no refunds given. If any products received are damaged, incomplete or incorrect, please email an attached photo of damaged products and order form within TWO DAYS after delivery date. If not brought to our attention within the said amount of time claim will NOT be accepted.
PLEASE NOTE: Since all CHAOS MAKEUP products are handcrafted and hand-pressed (meaning NONE of our products are made by a factory), WE SHIP IN ORDER RECEIVED and orders can take up to 1-4 weeks to ship out (BUSINESS DAYS).
INTERNATIONAL ORDERS: All orders sent out of the US can take up to 4 weeks to send and up to 8 weeks to receive. Please be aware that international orders do NOT have tracking information, once the package leaves US Customs, and we are not responsible for replacing or refunding lost international orders. If you wish to order, and would like to see about paying for tracking, please email us firstname.lastname@example.org :)
For questions email our Chaos shipping team (may take up to 1 business day to respond): email@example.com
Hours of Operation: Mon-Fri 9am-5pm